Reservation

What is your refund and cancellation policy?

Refer to our Terms & Conditions.

Do I have to make a reservation or can I just show up?

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

What is the average size group?

We operate for small groups only, and all of our tours operate for a minimum of two passengers. Our tours have a maximum of 4 passengers.

I am travelling alone, is this ok?

Passengers travelling alone are welcome, so let us be your travelling partner. Many of our passengers are travelling alone, and many go home with new found friends. Our tours need 2 passengers for a tour to proceed, so you may have to be flexible if no one else is booked on that tour.